Security Message for U.S. Citizens: Travel Warning

Due to the increase in demand for routine U.S. citizen services – including those associated with passports, visa pages, notary requests, and consular report of birth abroad applications – an appointment system has been instituted to provide efficient service and to avoid long wait times.
Walk-in hours for routine U.S. citizen services are no longer available. Applicants seeking routine services may schedule an appointment at the following website:, or may email to request an appointment. U.S. citizens requiring emergency services may come to the Consular Section during business hours (Monday-Thursday from 8am to 5:30pm, or Friday from 8am to 1pm). If you are a U.S. citizen in need of urgent assistance outside of business hours, please call 077-677-7000.
Nonimmigrant, immigrant, and diversity visa interviews are being conducted as usual. However, due to health and security concerns in Liberia, the Consular Section has suspended medical examinations. Immigrant visa and diversity visa applicants who completed a medical examination before August 6 will continue with case processing. For applicants who are unable to complete a medical examination due to the suspension, the immigrant visa case will remain pending until further notice.
In addition, DNA testing at the Consular Section has been suspended. DNA test swabs completed at the U.S. Embassy before August 6 will be sent to the U.S. to continue testing. Test kits received after August 6, as well as kits that were received but not processed before that date, will remain pending until further notice.
Please email if you have questions on the suspension of DNA tests and medical examinations and how a visa case for which you are the petitioner will be affected.
The U.S. Embassy reminds U.S. citizens that Ebola hemorrhagic fever is a rare but deadly disease. The risk to most travelers is low, but travelers could be infected if they come into contact with an ill person’s blood or body fluids, sick wildlife, or infected bush meat.
To obtain Centers for Disease Control and Prevention (CDC) travel notices, call the CDC at 1-800-CDC-INFO (1-800-232-4636) from within the United States, or 1-404-639-3534 from overseas, or visit the CDC website at For more information on Ebola hemorrhagic fever, please visit the CDC website at
We strongly recommend that U.S. citizens enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) at STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency. If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.
You can stay in touch and get Embassy updates by checking the U.S. Embassy Monrovia website. You can also get global updates at the U.S. Department of State’s Bureau of Consular Affairs website where you can find the current Worldwide Caution, Travel Warning, Travel Alerts, and Country Specific Information. Follow us on Twitter and the Bureau of Consular Affairs page on Facebook to have travel information at your fingertips. If you don’t have internet access, current information on safety and security can also be obtained by calling 1-888-407-4747 toll-free in the United States and Canada, or, for callers from other countries, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).
The U.S. Embassy in Monrovia is located 502 Benson Street, Monrovia, Liberia, and is open Monday – Thursday 0800- 1730 and Fridays 0800-1300; (Tel: 231 776 777 000). If you are a U.S. citizen in need of urgent assistance, the emergency number for the U.S. Embassy is: 077-677-7000 (press 1 at the prompt).